Let Commence CRM turn your call center into a support center, enabling support representatives to provide the personalized service that drives customer loyalty. Automate the capture, management and resolution of customer service request across multiple channels. Use the knowledgebase and FAQ features to provide real time responses to your customers.
Access and update customer records
Manage support and maintenance contracts
Process return material authorizations (RMA's)
Measure the effectiveness of your staff Call 1-877-COMMENCE for a Free CRM Software Trial.