After astronomic levels of hype, the fifth generation of mobile networks has been a letdown for many consumers — and hasn't even made phone carriers much money. How'd we end up here? And who really benefitted from this?
Business Insider Producer Elizabeth McCauley sifts through the noise of industry reports and marketing and talks to experts to find out the truth.
If you want to check out the sources that informed this video, we made a reading list for you: https://docs.google.com/document/d/1OG65HZ24UFcl0YQ5llLZZnCsmltYTaxWJ4g2OmOrajU/edit?usp=sharing
