The mortgage industry stands at a crossroads—while nearly every other sector has embraced digital transformation, mortgage lending remains burdened by manual processes, outdated workflows, and costly inefficiencies. Generative AI has the potential to finally bridge the gap, automating complex tasks, reducing friction for borrowers, and helping lenders regain profitability.
In this conversation, industry leaders Chris McLendon and Chris Olsen explore how AI can be the catalyst for real change. From streamlining underwriting to expanding accessibility with multilingual support, they discuss how the industry can harness AI responsibly, strategically, and effectively. As housing finance continues to evolve, the question isn't if AI will play a role—but how and who’s utilizing it.
