It's a good question. I'm mostly working. I'm an outsourced. Yeah. So I work with companies in Canada and the United States, some local and a little bit in Europe. I reject more accounts than I accept. It's not like I don't want to grow, but I have to be realistic in regards to the client's expectations and the profile and skill sets of the candidates that I'm hiring. Plus, I'd like to reduce attrition and allow myself to sleep at night. And so it's very easy for me when I speak with individuals to see what sort of campaign they're doing. And between me and you and your audience, from time to time, I'll have somebody that's doing something that's gray area, could even be illegal. I'm not going to be their fall guy. Come on, Paul and I aren't suckers. I'll thank them. And I think your script is interesting and wish you well. As I say before, you can use this rhetoric and these mediums for good and to build business, but a lot of people give it a bad rap. And so hopefully I can chatter some misconceptions in regards to call centers and how people in our living making and receiving phone calls.
Paul Guyon presents The Lead Machine Growth Show. Interview with telesales expert Richard Blank.
You have a powerful message for your audience and an irresistible offer that could change everything for them. But you’re struggling with marketing and technology. You’re struggling to implement. You’re stuck. You wonder. Where can I find help? Enter Paul Guyon, the mastermind behind the Lead Machine. He joins trailblazers who share their insights and how they overcame obstacles, marketing, and tech uncertainty. And they share the importance of cultivating a positive mindset. They give expert guidance on implementing life-changing solutions and systems you can model to nurture your leads and get your offers seen by your ideal clients who will invest in themselves and in you. Paul’s mission is to help ordinary people produce extraordinary results. Get ready to transform your vision into reality!
Richard Blank shows you how to master your message by leveraging strategic communication and soft skills to enhance your customer support and retain clients.
Richard Blank delivers a masterclass on the often-overlooked soft skills that can significantly impact your business. Learn how strategic communication and diplomacy can enhance your sales calls, retain clients, and ultimately drive business growth. Discover actionable techniques that will help you thrive in today’s competitive market.
Tune in now and get Richard's thoughts on:
How to craft sales scripts that foster genuine connections.
The importance of strategic rebuttals in steering challenging conversations.
Using tie-down questions as checkpoints to guide your sales calls.
