Traditionally, when a motor/car insurance policy expires, a mandatory inspection is required, which causes delay in policy issuance. When a customer applies for renewal for a lapsed policy, the insurer initiates a process called Break-In. In this process, an inspection by authorised surveyors is carried out and the policy is issued based on satisfactory inspection.
With this new feature, customers can renew their policy without a physical inspection, which takes at least 2-3 days. Now, all a customer has to do is renew the policy by paying online on ICICI Lombard's website www.icicilombard.com or the mobile Insure App. After the payment is made, the customer is prompted to upload the self-inspection video via the Insure App. A demo video is provided for step-by-step guidance of the process. The policy is generated within a few hours, provided the self-inspection video is approved as per ICICI Lombard underwriting guidelines.
The only pre-requisites required for the renewal are an internet connection, 3 MP or above camera resolution and recording in broad daylight. Additional functionalities to discard and re-record the video are available. Post upload, the status can be checked in ‘My Policy’ section of the Website or App in sometime. The customers can know more about the feature on the app or website to enjoy Quick, Easy and Smart insurance solutions at their fingertips
Now forget hassles of physical inspection by surveyor. Just use our Self-Inspection facility on Mobile App to get instant policy approval!
Download Mobile App now -
iOS App Store - http://apple.co/2gxTIIr
Android Play Store - http://bit.ly/2gams9s
