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Task 1: (a) What is your estimated median tenure? (b) How did you generate it? (c) How long has our longest tenured customer been with the company? (d) What would you tell a senior manager with little or no statistical background is its meaning?
Task 2: Satisfy yourself that the original distribution data should be approximate as follows; Percent Survival Tenure (Years. Describe the method used to satisfy yourself.
Task 3: Using the same method you used to satisfy yourself in Task 2 fill in the two empty columns and compute the average customer lifetime during the first 10 years.
Task 4: Generate a chart with both survival curves (High End and Regular) on it and embed it in your Word document.
Task 5: Write a paragraph describing these results that your senior manager mentioned above would understand.